Family Encyclopedia >> Travel

Tripadvisor reveals its 2018 ranking of the best airlines

Last year, the American site Tripadvisor revealed for the first time its vintage of the best airlines in the world. For this new edition, the evaluation criteria remain the same, it is the comments and ratings left by users of the platform during the last 12 months, which have been identified. Taking into account the quality and quantity of reviews, as well as the excellence of the services offered, this year we find on the first place of the Traveller's Choice Awards 2018:Singapore Airlines. The Asian company is followed by Air New Zealand, then Emirates in third place on the podium. We let you admire the top 10, below:

1. Singapore Airlines, Singapore

2. Air New Zealand, New Zealand

3. Emirates, United Arab Emirates

4. Japan Airlines, Japan

5. EVA Air, Taiwan

6. Southwest Airlines, United States

7. Jet2.com, UK

8. Qatar Airways, Qatar

9. Azul, Brazil

10. Korean Air, South Korea

Air France, conspicuously absent from all rankings

Tripadvisor also offers a second ranking based on the services offered. Thus, the Traveller's Choice Awards 2018 awards an award to the best First class, this year won by Singapore Airlines, also winner in economy class. According to travelers, the Singaporean airline has the best crew, serves the best meals, offers the best entertainment and the best customer service, at reasonable fares. Business Class and Premium Eco Class are dominated by Qatar Airways and Air New Zealand respectively. We therefore notice that Air France is conspicuous by its absence...

Commenting on the vote, Singapore Airlines CEO Goh Choon Phong said:“We are honored to be the winners of this year's Travelers' Choice Awards 2018 for TripAdvisor Airlines. This award recognizes the hard work and dedication of our thousands of employees around the world, who strive every day to ensure that Singapore Airlines remains a globally competitive company. Our business model is based on three main pillars:product leadership, service excellence and network connectivity. We now know which companies to take for our next trips!